Delivery times depend on the product and destination. An estimate is shown when ordering, followed by tracking information by email.

After shipment, a tracking number or link is sent to the email address used for the order. Remember to check your spam folder.

Contact us as soon as possible. A change might be possible before the order is processed or shipped.

Select the desired color or reference on the product page before adding the item to your cart. The main image updates when an image is linked to the variant.

We do our best to display colors accurately. Slight differences may occur because of lighting or your screen settings.

Yes. Payment is processed using secure solutions available on Shopify. Noroxx does not directly store your banking information.

Contact us quickly with your order number and clear photos of the package and product.

Contact support before returning anything. We will explain the steps that apply to your order under the store’s return policy.

Check your spam folder and make sure the email address is correct. If you still cannot find it, contact support.